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If you have any questions, please feel free to contact us.
We will respond promptly within 24 hours.


[Caution: Customs duties]

Purchases on eBay are personal imports.
Customs duties are always charged if the import amount exceeds the set amount for each country.
Example: Over 800 USD in the US, over 15 USD in Canada, over 174 USD in Germany
(If you would like to know in advance, please feel free to contact us)

- If the customs duties are not paid, the item will not clear customs and will be returned to Japan. In that case, the customs duties and return shipping fee will still be charged to you.
Thehermes bag with twillyrefore, if you are contacted by the delivery company to pay the customs duties, be sure to complete the payment within 3 days.
- eBay does not allow cancellations due to refusal to pay customs duties.
Therefore, if you do this, the product price will not be refunded, even if you refuse to receive the product.
- Customs duties are not included in the product price.
Due to ebay rules, these charges are 100% buyer's responsibility.


* Description
Authenticity: 100% AUTHENTIC!

Please check all used photos.
Please feel free to contact us for details such as size, color, scratches, stains, product rank, etc.
To avoid troubles, please purchase the product after you understand and confirm the condition of the product.


* About Outlet Products
Outlet products are available as well.
It is possible that materials, fabrics or other details of these items may be different from the original ones even if they have the same model numbers.
In addition, it may happen that some stains or scratches cannot be repaired.
Please note that outlet products will not be acceptable for after-sales service.
Thank you for your understanding.


* We sell our items on other websites and in our retail stores in Japan at the same time.If the item was sold out before your purchase, your order will be cancelled and a full refund will be issued immediately.

For this payment, you can use major Credit cards, Devit cards, and Apple Pay, Google Pay, PayPal, out of whatever you would chose which familiar with your side.
Please pay within 3 days from the successful bid.

Free shipping worldwide with tracking number.
FedEx, DHL and etc Fast Shipping
3-7 business days after shipping
(Tracking number + insurance.)

Returns are accepted ONLY if the item was not the item described.

#Import duties, taxes and charges are not included in the item price or shipping charges.

- These charges are the buyer's responsibility.

#Please check with your country's customs office to determine what

- these additional costs will be prior to bidding/buying.

#These charges are normally collected by the delivering freight (shipping) company or

- when you pick the item up - do not confuse them for additional shipping charges.

#We do not mark merchandise values below value or mark items as "gifts"

- - US and International government regulations prohibit such behavior.